Solutions
A specialist in IVR solutions and speech automation legion provides the whole range of typical speech applications. For instance the portfolio extends not only to value added services, but also to the automation of business portfolios with the aid of voice portals and the intelligent qualification and distribution of caller contacts.
At every stage of the realisation – whether planning, conception, development, provision, or operation – we integrate our IVR knowhow, acting independently of makers and carriers for the optimal solution to your needs.
We help our customers to cut costs and raise efficiency by automating transactions, to enhance availability by providing high line capacities, and to market available content profitably by combining value added services and premium numbers.
Depending on the objective you are pursuing with the IVR application you can access a wide range of billing models.
- By purchasing a platform you secure your own IVR platform that you can integrate in your present IT landscape.
- Alternatively you can also hire the platform, irrespectively of whether it is installed at your location or at legion.
- Or you can simply hire the operation of a speech application on the legion SAAS platform (software as a service). This variant is of particular interest when you first wish to conduct an acceptance test or the speech application is limited in time. Usually this service is billed as a one-off setup fee plus use-based costs.